No-Hassle Refund Policy

At Nativra, we pride ourselves on offering premium health and wellness products inspired by centuries-old Ayurvedic principles. Our products are meticulously crafted using the finest natural ingredients, ensuring that each item meets the highest standards of quality, safety, and efficacy. We are committed to providing our customers with exceptional products that support overall well-being, and we believe in the value and integrity of what we offer.

We understand that purchasing supplements online can sometimes be a leap of faith, which is why we’ve developed a transparent and customer-first refund policy to provide you with confidence in your purchase. Our goal is to ensure your complete satisfaction with every order.

Quality You Can Trust

Each product at Nativra is designed with care and precision. We adhere to Good Manufacturing Practices (GMP), ensuring that every item you receive is produced under strict safety protocols and meets the highest standards of quality. While we cannot claim to diagnose, treat, cure, or prevent any disease, we are proud of the positive feedback we consistently receive from customers who trust our products to enhance their daily wellness routines.

We are confident in the superior quality of our herbal supplements, crafted from natural ingredients that are responsibly sourced. With an unwavering commitment to transparency, we strive to provide products that are pure, potent, and free from unnecessary additives.

Your Satisfaction, Our Priority

We believe that our customers deserve the very best, and your satisfaction is our top priority. We want you to feel completely comfortable with your purchase, which is why we offer a no-return, full-refund policy.

If you find that our product does not meet your expectations, there is no need to return the item. We understand that sometimes a product may not be the right fit for your individual needs, and that’s okay. We want to make the refund process as simple and hassle-free as possible.

How to Request a Refund

To initiate a refund, simply send an email to support@nativra.com with the following details:

  • Your order number or the email address you used to place the order
  • At least one clear image of the product you received, to help us ensure you received the correct item
  • Your request must be sent within 15 days of receiving your product

Once we receive your request, we will process your refund promptly. The amount will be credited to your original payment method within 5-7 days of initiating the refund. You will receive a refund reference ID from our payment partner, and we will notify you via email or SMS when the refund has been processed.

Commitment to Transparency

At Nativra, we are passionate about the quality of our products and the health of our customers. However, we are clear that our products are not intended to diagnose, treat, cure, or prevent any disease. Our herbal supplements are designed to support your overall health and wellness, but they should not replace professional medical advice or treatment. Always consult with a healthcare provider before beginning any new supplement regimen, especially if you have pre-existing health conditions or are taking prescription medications.

We are committed to upholding the highest levels of customer service, and our refund policy reflects our dedication to ensuring that you are happy with your purchase. If you ever have any concerns or questions, please don’t hesitate to contact us—we are here to help.

Why Choose Nativra?

We understand that trust is essential when choosing health and wellness products. That's why we go above and beyond to ensure that our products are made with the highest quality ingredients, produced in GMP-certified facilities, and backed by a company that values your health and well-being.

Our products are carefully formulated to deliver benefits that enhance your lifestyle, whether you’re looking to boost energy, improve overall well-being, or support a balanced and holistic approach to health. We stand by the quality of what we offer and want you to feel confident in every purchase.